Ali Raza

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Top Stories by Ali Raza

Since the financial crisis hit Britain in 2008, the traditional high-street banks have suffered a crash in public image, with Barclays, HSBC, Lloyds and RBS all admitting to mis-selling interest rate hedges to small and medium sized business customers in the past. In addition, in April this year, a reported 55 per cent of small businesses that had recently applied for funding said that they had been turned down, with no information regarding alternative funding provided in 80 per cent of cases. However, this considerable relationship breakdown between the large banks and small businesses has prompted a wave of alternative funding options. Solutions in the form of independent British banks, crowd-funding and peer-to-peer lending are bringing innovation to a market that had previously been dominated by four major banks. Such innovation is revolutionising the lending ... (more)

Selecting a Hosting Partner

Selecting reliable hosting is important for any website, but for an ecommerce enterprise especially, it is imperative. Even the best sites can suffer from the effects of poor quality web hosting. For the online retailer, any amount of down-time can cause significant loss in revenue, whilst slow operating speeds and pages that fail to load properly are primary offenders in turning away visitors. What's more, many search engine algorithms detect and punish slow-loading landing pages, so a sluggish site can negatively affect ranking too. To find a web hosting package that fully acco... (more)

Mobile Enterprise

With mobile enterprise apps set to grow 500% by 2014, smartphone technology has the potential to create a new frontier in customer service. Rapidly evolving consumer expectation (90% of UK shoppers reveal that they would walk away from a sale upon encountering bad customer service) means that it’s now hugely important for brands to embrace the evolving customer service arena. Mobile customer service applications can offer a wealth of beneficial information to brands, enabling targeted marketing, cross-selling & push messaging, and gleaning real-time customer feedback. But for it... (more)